Phone Conference Controls
Call Us Anytime: 1-888-498-9240 or Send a Message
1* – Mute All Callers On & Off
Mute all callers except the host and guest speakers to help eliminate background noise.
2* – Lock & Unlock Call
Secure your call by restricting and opening the access to your conference call.
3* – Call Extend On & Off
On by default, turn continuation off so the call ends if / when the host leaves the call.
4* – Mute Your Own Line On & Off
Mute and unmute your own line as needed.
5* – Call Recording On & Off
Record your conference calls to MP3.
6* – Request Names
Have callers say their names before joining the conference call.
7* – Exit Tone On & Off
Turn on or off an exit tone announcing when participants leave the conference.
8* – Total Caller Count
Learn how many callers are connected at a particular time. Only plays to the host.
9* – Entry Notice Off & On
Turn off the audio tone or name announcement when new callers join.
4* – Mute Your Own Line
Callers can mute and unmute their lines to cut background noise and maintain privacy.
5* – Ask Permission to Speak
Attendees can notify the host of a question using 5*. A question mark will appear next to them in the Conference Manager
Conference Call Dial Out
67* – Conference Call Dial-Out
Dial-out to a participant from the conference call and bring them into it.
Note: Dial-out must be enabled by support.
68* – Dial-Out Connected – Rejoin
Once you’ve reached your participant, hit 68* to rejoin you both into the conference call.
69* – Dial-Out Cancel – Rejoin
If unable to reach your participant or get voicemail, hit 69* to cancel dial-out and return to the conference call.
88* – Join As Co-Speaker
Make sure key speakers can always talk during a call. They must call and enter the conference code then enter 88* and their Speaker Code.
78* – End the Conference Call
This disconnects all callers from the call even with Call Continuation on. You can also End Conference from the Conference Manager.
Conference Call Recording Playback
Use these controls when listening to a previously recorded conference call via playback by phone
Press 1 to pause and play
Press 2 to rewind one minute
Press 3 to fast forward one minute