Best Practices for Online Meeting Privacy: 12 Steps All Meeting Hosts Should Take

Jamie Davidson July 13, 2020

As of Summer 2020, most companies have successfully made the transition to a work-from-home infrastructure that suits their business needs. Now it’s time to focus on instituting those processes and procedures that help employees succeed in this new environment.

Alongside increased remote work adoption due to Covid-19, there has been concurrent scrutiny of the video conferencing technology necessary to keep work moving forward. Much of this criticism focuses on the security measures that the conferences services have,

Universal Service Fund (USF) Quarterly Rates

Jamie Davidson July 1, 2020

What is the Current Universal Service Fund (USF) Rate?

  • Q3 2020 – 26.5%
  • Q2 2020 – 19.6%
  • Q1 2020 – 21.2%
  • Q4 2019 – 25.0%
  • Q3 2019 – 24.4%
  • Q2 2019 – 18.8%
  • Q1 2019 – 20.0%
  • Q4 2018 – 20.1%
  • Q3 2018 – 17.9%
  • Q2 2018 – 18.4%

The Universal Service Fund (USF) is a government-administered fund used to support telecommunication services in rural and high-cost areas to low-income consumers,

How to Own the Sales Process on a Conference Call

Jamie Davidson June 30, 2020

As spring turns into summer 2020, it looks as if many of us may be working from home a bit longer. Therefore, we thought it beneficial to revisit an oldie, but goodie post about executing sales pitches and presentations on a conference call. We have recently found that even though many remote workers and sales reps at home are using online meeting platforms to pitch potential clients and customers, that doesn’t mean they are using the video conferencing feature to meet attendees face to face.

How Companies Can Support Long-term Remote Strategies

Jamie Davidson June 18, 2020

As employers continue to navigate critical decisions about if and how to safely return to pre-Covid-19 working conditions, it’s worth beginning to ask the question: how can companies support those employees who want to continue working remotely?

While the disruption brought about by the coronavirus pandemic has been devastating for many, others have welcomed the forced transition to remote work. Those who formerly faced long commutes, were tied to offices in high cost-of-living areas,

How to Prevent Burnout When Working Remotely

Jamie Davidson June 3, 2020

Burnout has long been an issue amongst high-performers – especially those working remotely. But the standard advice for resolving burnout often runs counter to what’s permissible in the COVID-19 era. Today, many of the old rules don’t apply. Depending on geographic location it may not be possible to take a break outside of the home or to spend social time in person with friends or colleagues.

When social distancing is the norm and travel is out of the question,

Sustainable Remote Team Success: A Checklist

Jamie Davidson May 11, 2020

As a result of the COVID-19, many teams were forced to rapidly transition to remote work. This presented a colossal and unprecedented challenge for businesses. While your team may have quickly patched together the resources needed to keep operations afloat for the immediate future, the business implications of the crisis are likely to be felt for months and years to come. This means organizations must work towards establishing robust – rather than piecemeal – remote work systems in order to maintain productivity,

The How-Tos of Video Conferencing Etiquette

Jamie Davidson April 16, 2020

A lot has changed since the initial publication of this article in April 2019. As many employees rapidly made the transition to full-time remote workers due to the coronavirus outbreak, video conferencing etiquette has become even more important to understand and execute. While much of the original advice still applies today, more tips have been added to help make your online meetings as effective, productive, and professional as possible in today’s rapidly evolving environment.

Manners Make Your Online Meeting More Productive

Virtual meetings are an invaluable tool for connecting with everyone from prospects and clients to coworkers and remote team members.

Online Sales Presentations Tips that Work

Jamie Davidson March 26, 2020

As a seasoned sales professional you may be used to working on the road, out of the office, and meeting in person with potential prospects and clients. Yet, in today’s current work-from-home environment, you’ll have to pivot to connecting with your sales opportunities remotely. The skills you use for giving a persuasive up close and personal sales presentation may not necessarily translate to an online medium. But with these key tips, you’ll be able to create a great sales experience for your prospects –