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Pivoting Business to Virtual During Covid-19

It’s been a tough year for businesses. Due to COVID-19, many companies have been forced to shut down, while others have had to cut staff, benefits, and sell different products just to stay afloat. However, some businesses were able to shift their models and adapt well to an online environment. So well that they have…

Jamie Davidson · 6 min read

Meeting Tips

10 Best Practices for Hosting a Virtual Conference or Event [in the COVID Era]

Whether for personal events such as graduations and family reunions or for business conferences and trade shows, online events are in demand. Recently...

Meeting Tips

Best Practices for Online Meeting Privacy: 12 Steps All Meeting Hosts Should Take

As of Summer 2020, most companies have successfully made the transition to a work-from-home infrastructure that suits their business needs. Now it’s time...

Product Updates

Universal Service Fund (USF) Quarterly Rates

What is the Current Universal Service Fund (USF) Rate? Q4 2020 – 27.1% Q3 2020 – 26.5% Q2 2020 – 19.6% Q1 2020 – 21.2% Q4 2019 – 25.0% Q3 2019 – 24.4% Q2...

Small Business Strategies

How to Own the Sales Process on a Conference Call

As spring turns into summer 2020, it looks as if many of us may be working from home a bit longer. Therefore, we thought it beneficial to revisit an oldie...

Remote Work

How Companies Can Support Long-term Remote Strategies

As employers continue to navigate critical decisions about if and how to safely return to pre-Covid-19 working conditions, it’s worth beginning to ask the...

Remote Work

Prevent Burnout When Working Remotely

What Does Burnout Look Like? General malaise or stress isn’t the same as experiencing true burnout. Before you can take steps toward prevention, you need...

Remote Work

Sustainable Remote Team Success: A Checklist

Given all of these different considerations, it’s vital that business leaders and managers plan an approach that ensures remote work is sustainable in the...

Meeting Tips

The How-Tos of Video Conferencing Etiquette

A lot has changed since the initial publication of this article in April 2019. As many employees rapidly made the transition to full-time remote workers...

Small Business Strategies

Online Sales Presentations Tips that Work

Online Sales Step #2: Build Consistent, High-Quality Visuals It’s one thing to do your research on your individual sales prospects. But the best...