Pivoting Business to Virtual During Covid-19

Jamie Davidson September 11, 2020

It’s been a tough year for businesses. Due to COVID-19, many companies have been forced to shut down, while others have had to cut staff, benefits, and sell different products just to stay afloat.

However, some businesses were able to shift their models and adapt well to an online environment. So well that they have actually improved their chances of future success. They’ve learned how to manage remote teams, host virtual events, and engage with their audiences through new online channels.

10 Best Practices for Hosting a Virtual Conference or Event [in the COVID Era]

Jamie Davidson August 27, 2020

Whether for personal events such as graduations and family reunions or for business conferences and trade shows, online events are in demand. Recently, we’ve seen two of the most-watched events in the US, the Democratic and Republican National Conventions, hosted in a virtual setting. According to Eventbrite, as of April, online business events on the platform had increased over 1100% compared to the year prior. Due to the long-lasting social effects of COVID-19 and the cost-effectiveness of the medium,

Best Practices for Online Meeting Privacy: 12 Steps All Meeting Hosts Should Take

Jamie Davidson July 13, 2020

As of Summer 2020, most companies have successfully made the transition to a work-from-home infrastructure that suits their business needs. Now it’s time to focus on instituting those processes and procedures that help employees succeed in this new environment.

Alongside increased remote work adoption due to Covid-19, there has been concurrent scrutiny of the video conferencing technology necessary to keep work moving forward. Much of this criticism focuses on the security measures that the conferences services have,

Universal Service Fund (USF) Quarterly Rates

Jamie Davidson July 1, 2020

What is the Current Universal Service Fund (USF) Rate?

  • Q3 2020 – 26.5%
  • Q2 2020 – 19.6%
  • Q1 2020 – 21.2%
  • Q4 2019 – 25.0%
  • Q3 2019 – 24.4%
  • Q2 2019 – 18.8%
  • Q1 2019 – 20.0%
  • Q4 2018 – 20.1%
  • Q3 2018 – 17.9%
  • Q2 2018 – 18.4%

The Universal Service Fund (USF) is a government-administered fund used to support telecommunication services in rural and high-cost areas to low-income consumers,

How to Own the Sales Process on a Conference Call

Jamie Davidson June 30, 2020

As spring turns into summer 2020, it looks as if many of us may be working from home a bit longer. Therefore, we thought it beneficial to revisit an oldie, but goodie post about executing sales pitches and presentations on a conference call. We have recently found that even though many remote workers and sales reps at home are using online meeting platforms to pitch potential clients and customers, that doesn’t mean they are using the video conferencing feature to meet attendees face to face.

How Companies Can Support Long-term Remote Strategies

Jamie Davidson June 18, 2020

As employers continue to navigate critical decisions about if and how to safely return to pre-Covid-19 working conditions, it’s worth beginning to ask the question: how can companies support those employees who want to continue working remotely?

While the disruption brought about by the coronavirus pandemic has been devastating for many, others have welcomed the forced transition to remote work. Those who formerly faced long commutes, were tied to offices in high cost-of-living areas,

Prevent Burnout When Working Remotely

Jamie Davidson June 3, 2020

Burnout has long been an issue amongst high-performers – especially those working remotely. But the standard advice for resolving burnout often runs counter to what’s permissible in the COVID-19 era. Today, many of the old rules don’t apply. Depending on geographic location it may not be possible to take a break outside of the home or to spend social time in person with friends or colleagues.

When social distancing is the norm and travel is out of the question,

Sustainable Remote Team Success: A Checklist

Jamie Davidson May 11, 2020

As a result of the COVID-19, many teams were forced to rapidly transition to remote work. This presented a colossal and unprecedented challenge for businesses. While your team may have quickly patched together the resources needed to keep operations afloat for the immediate future, the business implications of the crisis are likely to be felt for months and years to come. This means organizations must work towards establishing robust – rather than piecemeal – remote work systems in order to maintain productivity,