Small Business Insights, Conferencing Tips, and More
How to Write a Job Description
Too often, employers view job descriptions as pragmatic, informative tools for job placement ads. Consequently, most turn out to be lengthy, dense, and...

Kurt Birkenhagen · 12 min read
The Sales Process: Best Communication Practices for Every Stage
Sales communications are notorious for being overly scripted, sales-y, and features-focused. If these are the qualities of your current sales messaging...

Kurt Birkenhagen · 16 min read
Asking the Right Interview Questions in Today’s Competitive Workplace
Staring across the boardroom table at your potential next employee is as nerve-wracking for you as it is for them. Is it because, after dozens of...

Kurt Birkenhagen · 14 min read
Integrated HD Audio for Web Meeting
We’re excited to announce the launch of our new Voice over Internet Protocol (VOIP), released today. You’ll now have the option of joining conference...

Kurt Birkenhagen · 3 min read

Balancing the Pros and Cons of Managing a Remote Team
If you’re thinking about taking your team remote, there’s plenty to consider — so you might want to use the reliable decision-making tool, the pro/con...

Kurt Birkenhagen · 8 min read
The 4 Steps for Onboarding a Remote Employee
The best part of remote work is that it makes life easier for the worker. Remote work eliminates or reduces commutes and helps the employee manage the...

Kurt Birkenhagen · 5 min read
Meeting Minutes: Templates and Explainer
If your boss asks you to keep minutes or take formal notes on a meeting, you might be intimidated. The task sounds serious and official — it brings to...

Kurt Birkenhagen · 6 min read
The Best Onboarding Plan for New Employees
The onboarding process can set the tone for a new hire’s whole tenure. These onboarding best practices will help you integrate your new colleague...

Kurt Birkenhagen · 5 min read
Email Etiquette For Employee Onboarding
Every office has different expectations about etiquette and culture, and a lot of those expectations come in the form of unwritten rules. Too many offices...

Kurt Birkenhagen · 4 min read
Making Meetings Accessible for Colleagues with Disabilities
If you’re working in a new capacity with a colleague with a disability, you may have questions about how to address their needs. You and your...
