Remote Support Software
Reliable remote support is critical for any consumer-facing company. Vast offers a reliable, easy-to-use remote support platform that will help your company retain and satisfy customers, no matter where they are in the world.
- Use screen sharing with remote-control for real-time support
- Give your customers 24/7 tech support from any global location.
- Assist customers one-on-one or in groups.
Support Users Remotely with Screen Sharing Software
Use our best-in-class screen sharing app to view and manage a remote computer quickly to cut down on back and forth.
Cut down on unnuecessary explanations. Our simple web app lets them show instead of tell.
Send instructions via direct messaging including links and screen shots.
Share files instantly while you’re on the remote support call with them.
End frustrating walk-throughs, take remote-control to address the problem.
Save time by recording shareable tutorials for common problems.
Security Is Key
Screen sharing sessions use 128 bit SSL encryption to secure your connection.
Vast’s billing is hassle-free and simple. Our services are billed month to month and don’t require expensive equipment. We won’t surprise you with unexpected charges or surge pricing.
Up to 15 callers
Perfect for 1-to-1
Drastically Cut Resolution Times
Set up a system that will help you focus on your customers. Our software will help you reach clients without hassles or hangups. Fix your customers’ problems, not software problems.
Anyone can collaborate
Have a two-way conversation – take control of a customer’s screen or have them pass off control to you to manage remotely.
Remote tech support lets your team be anywhereyet cuts the time and money spent to resolve vital questions and issues.
Our platform is available in any country with web access, so you can offer remote support to clients around the world.