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The Differences between VoIP, Landline, and Cell Phone Calls

Jessica WeissJessica Weiss

Cell, Landline, and VoIp CallingTelephone calls aren’t dead, but they are changing. Each calling option has its pros and cons. Read on for our simple guide to the difference between landline, cell, and VoIP calls. Learn which option is best for every situation.

Landline Calls

Landline calls are a great option for most call situations. While you need a phone and landline telephone service to complete the call, landline calls are reliable and high-quality. And you can’t beat the consistency of a technology that’s been around for over a century. Audio data (your voice) is converted into signals that travel through fiber-optic cables to the person on the other line to ensure clear communication. Landline calls can be completed with a corded or cordless phone.

What is HD audio? HD phone audio uses higher frequencies to produce a crisper, clearer sound on the phone call.

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Cell Phone Calls

You might use a cell phone every day, but do you know how it works? Cellular telephones communicate with service coverage cells that cover a particular geographical area. When you make a cell phone call, your call and its audio data is transferred wirelessly from cell to cell to reach your recipient.

Most of us use cell phones for a vast majority of our calls these days. In 2015, 47% of households were cell phone-only. According to TechTarget, “An ongoing trend towards fixed-mobile substitution (FMS), in which users cancel landline services and rely solely upon cellular phone service, has resulted in a sharp reduction in the numbers of landline subscribers.” But cell phone calls come with a number of mixed pros and cons, and they may not be appropriate for every situation or need.

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VoIP Calls

VoIP calls work by transforming audio data into digital packet files and sending them over the internet (hence the name, Voice Over Internet Protocol). You can make a VoIP call via your computer or internet-connected mobile device. In recent years, internet call usage has increased dramatically, and it makes sense – many more people have broadband internet connections in their homes and offices than they did in years prior. VoIP calls are often paired with video as well.

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Have you tried a mix of calling types in your organization? Hosting calls through a mix of landline, cell, and VoIP calls can be a great way to make sure you’re covered where quality is concerned while maintaining flexibility and accessibility. Don’t forget to research your options before

Jess is Vast Conference's Marketing & Communications Manager. Reach out on Twitter @jweiss44.

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