4 Ways to Shorten the Buyer’s Journey and Create a New Customer

Jamie Davidson August 30, 2016

The sooner a prospect becomes a customer, the better. And the longer that customer stays with your company, the better. What can you do to shorten the buyer’s journey, increase customer satisfaction, extend retention and ultimately boost revenue?

The buyer’s journey typically consists of the Awareness, Consideration, and Decision stages. Marketing, sales, and customer service each have a role in these three stages, but they share the same goal: increase conversion and retention.

The Telephone Revolution: A Communication History Timeline

Jamie Davidson August 16, 2016

In less than 150 years, communication has progressed from telegrams to text messages. It’s hard to imagine what our engineering forebears, Samuel Morse (the telegram) or Alexander Graham Bell (the telephone) would make of instant messaging and seamless video conferencing across any timezone.

Today’s reaching someone across the world in a matter of seconds is an expectation. But, not so long ago, this immediate communication was just a pipe dream. Where did instant voice communicationbegin and where is it going?

Where to Find Remote Work

Jamie Davidson August 9, 2016

Remote jobs are increasingly common and they are becoming easier to find. Many companies now offer full- or part-time remote working options. And, hiring remote workers via video conference is mainstream. Remote work can be especially great for parents, caregivers, freelancers, or wanderers.

If you’re ready to take the plunge into telecommuting, where should you look? Here are some of the top resources for finding trusted remote jobs online.

Top Online Resources for Finding Remote Jobs Flex Jobs

FlexJobs is the leading remote job source on the web.

Steps to Improve Your Conference Calls

Jamie Davidson August 2, 2016

Dreading your next conference call? Do your meetings always feel chaotic? Are they unorganized? Does it feel like no one is in charge or is paying attention?

You can increase meeting success while decreasing stress by spending a bit of time before and on your call more efficiently. This way, your colleagues and clients are more likely to find value in the call, engage more intently and attend your meetings more frequently.

Understanding Your Conference Call Plan Options

Jamie Davidson July 19, 2016

If you’re new to conferencing services, you might be wondering – who pays for a conference call? What do call rates mean for you as the host, and for your important guests joining your meeting?

It’s crucial to know what your costs will look like and what your participants can expect before you host a call.

Determining who pays for a conference call

Toll-free versus toll conference calls.

A Comprehensive Conference Calling Service Checklist

Jamie Davidson July 12, 2016

Conferencing Service Features Matter What to look for in a conference call provider – questions to ask

When you’re hoping to find a new conference call provider, what should you look for? What services will make a difference to your business? Whether you host several calls a day or one per month, it’s important to take the time to find the right provider before committing money and time setting up their services.

Increase Audience Engagemet with 5 Unique Presentation Tips

Jamie Davidson July 5, 2016

We’ve all been a victim of a boring presentation. Whether they are given in-person, on the phone, or online. Nothing’s worse than feeling your brain shut down and your eyelids close while someone drones on with no end in sight. Don’t be that guy. Be a presenter that engages your audience. Who people look forward to hearing from. You don’t have to be a TED speaker to be intriguing and pass along your knowledge. Red on for our top tips to boost your presentation from forgettable to firing on all cylinders.

Keeping Congregations Connected: Religious Services and Prayer Group Conference Calls

Jamie Davidson May 31, 2016

As a leader of a worship group, you do what you can to keep your congregation involved and engaged in religious activities. Have you considered hosting conference calls for those members who are not able to attend services in person? Conference calls can help bring together a daily or weekly prayer group regardless of location. Further, you can record and share your call with others at a later time. And, with conference calling and recording,