Audio and Video Conferencing Icebreakers

Jamie Davidson June 11, 2019

How many times can you open a conference call with “one fun fact about yourself?” At this point in my career, my Name/Title/Fun Fact is on auto-repeat. However, a good icebreaker doesn’t have to illicit a roomful of eye rolls. Instead, icebreakers can be a great way to warm up the room, increase meeting participation and engagement.

A lot of conference calls are made up of people who aren’t familiar with each other.

How To Set Up A Conference Call

Jamie Davidson June 4, 2019

Setting up a conference call is simple. Learn how by following these easy steps and start your conference call today.

Setting Up a Conference Call
  1. Create a conference call account if you don’t have one.
  2. Select appropriate dial-in numbers for your callers.
  3. Pick a date and time for your conference.
  4. Send a conference call invite.
  5. Dial into your conference at the appointed time.

Four Roles to Keep Your Meeting on Track

Kurt Birkenhagen August 17, 2018

Whether you’re facilitating a meeting or participating in one, you have an important role to play and duties to fulfill. Collectively, these roles and obligations work together to produce meetings where things get done. When they’re omitted or ignored, your meetings become unending complaint fests or time-sucks everyone tries to avoid.

Assign These Roles Before Your Next Meeting

Here are four meeting roles to transform your next board meeting,

Meeting Minutes: Templates and Explainer

Kurt Birkenhagen January 25, 2018

If your boss asks you to keep minutes or take formal notes on a meeting, you might be intimidated. The task sounds serious and official — it brings to mind boardrooms, courtrooms and Congressional hearings.

Being the Meeting Recorder and taking meeting minutes is an important job. But it’s not something that should keep you up at night. Your colleagues won’t morph into lawyers (unless they’re already lawyers) when the meeting starts.

5 Reasons Every Therapist Should Offer Telehealth

Kurt Birkenhagen August 22, 2017

Telehealth isn’t just a way to connect with clients in underserved areas—it may actually improve the care you give your patients.

1) Some Patients Are More Comfortable Online

“For some, it’s easier to open up online than in person,” says Dalila Jusic-LaBerge, a marriage and family therapist in Agoura Hills, California.

Remote communication can actually help some patients express their feelings better. Video chat can have a similar effect to having a patient lay down during talk therapy.

The 15 Minute Daily Scrum Meeting

Kurt Birkenhagen June 14, 2017

Agile software development has revolutionized the field. In the traditional “waterfall” approach of software development, projects progressed from department to department, requiring long lead times and making late changes impossible. Organizations using Agile principles establish cross-functional teams, allowing for faster development cycles.

The creators of Agile believe that the process works best when all team members are in the same place. Co-location, they say, is ideal.

But we don’t live in an ideal world.

Why Can’t I Understand What People Are Saying On This Conference Call?

Kurt Birkenhagen May 30, 2017

When everyone on a conference call uses a landline, poor quality is rarely a problem. But how many people use landlines anymore? Even companies that offer landlines to employees may be using a VoIP (Voice Over Internet Protocol) system rather than telephone wires.

Nearly all conference calls have someone joining over a VoIP connection or a cell network. In either case, their voice is being transmitted digitally. And digital transmission—a relatively new technology—isn’t always perfect.

7 Tips For Conference Calls Your Sales Team Won’t Hate

Kurt Birkenhagen May 16, 2017

Successful salespeople are at their best in one-on-one conversations. They connect with customers by listening actively, leading a conversation, and expressing themselves with body language. Conference calls present a different challenge.

In a conference call, you’re asking salespeople to sit passively and say little. It’s no shock they sometimes get bored.

You’re also up against the unique challenges of conference calling:

  • Participants can be hesitant to give their opinion,