time-icon June 2017 3

Avoid These Disastrous Earnings Call Screw-Ups

Kurt Birkenhagen June 21, 2017


Earnings calls are simple. A CFO reads some financial data, and friendly stock analysts ask him a few questions. The format and technology are decades-old.

But earnings calls have one weakness—humans.

All earnings calls depend on a human operator to authorize call-in guests, introduce the CFO, and put questioners on the line. A single off-site operator’s miss-pressed button can embarrass a multinational company with thousands of employees.

We use experienced operators so that these mistakes don’t happen to our clients.

The 15 Minute Daily Scrum Meeting

Kurt Birkenhagen June 14, 2017

Agile software development has revolutionized the field. In the traditional “waterfall” approach of software development, projects progressed from department to department, requiring long lead times and making late changes impossible. Organizations using Agile principles establish cross-functional teams, allowing for faster development cycles.

The creators of Agile believe that the process works best when all team members are in the same place. Co-location, they say, is ideal.

But we don’t live in an ideal world.

Must-Haves For A Productive Kickoff Meeting

Kurt Birkenhagen June 7, 2017

When you kick off a project, you’re really forging a new company. This company won’t have its own letterhead, or have an earnings call, but, like any company, it needs:

  • A well-defined mission
  • Clear definition of roles and responsibilities
  • Motivated, fully-informed employees

In a project kickoff meeting, you put these three things in place.

The Mission

“The magic of a kickoff is to establish a common history and understanding of the project,”